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Hosting an International Client Visit at Wuxi Sylaith Special Steel Co., Ltd.

2025-07-22
Latest company case about Hosting an International Client Visit at Wuxi Sylaith Special Steel Co., Ltd.
Case Detail

Client Background:
A multinational electronics manufacturer seeking reliable electrolytic copper suppliers for PCB component production. Annual demand: 15,000 metric tons.

Visit Objectives:

  1. Demonstrate production capabilities and quality control

  2. Establish trust through transparent operations

  3. Negotiate long-term supply agreements

Factory Tour Script:

1. Welcome Briefing (Conference Room)
"Welcome to Copper Works. As a Tier-1 supplier with ISO 9001:2015 certification, we specialize in 99.99% electrolytic copper cathodes. Today's tour will cover our complete production chain from raw materials to finished products."

2. Smelting Workshop
Demonstration:

  • Point to flash smelting furnace: "Operating at 1250°C with oxygen enrichment technology reduces energy consumption by 18% versus traditional methods"

  • Highlight: "SO₂ capture rate exceeds 99.2%, meeting EU environmental standards"

3. Electrolytic Refining Area
Technical Explanation:

  • "Our 856 electrolytic cells maintain 310A/m² current density producing LME Grade A copper"

  • Show cathode samples: "Surface irregularities < 0.5mm per 100cm²"

5. Quality Control Lab
Interactive Session:

  • Demonstrate ICP-OES testing: "This unit detects impurities at 0.0001% level"

  • Present recent assay reports: "Consistent Cu+Ag ≥ 99.9935% over past 12 months"

6. Loading Dock & Logistics
Logistics Capabilities:

  • "Our bonded warehouse maintains 3,000MT buffer stock"

  • "Standard 20ft container loads 25MT with moisture-proof packaging"

Key Differentiators Emphasized:

  1. "Dual-source raw material procurement ensures supply chain stability"

  2. "Automated thickness monitoring (±0.05mm tolerance)"

  3. "Direct port access enables 14-day delivery to Rotterdam"

Post-Tour Negotiation Highlights:

  • Addressed client's concern about quarterly price fluctuations by proposing LME-linked pricing with 3% cap

  • Agreed to trial shipment with third-party SGS inspection

  • Discussed VMI program to reduce client inventory costs

Outcome:
Signed 2-year contract for 8,000MT/year with 15% premium for thickness customization (0.5mm-3mm range).

Client Testimonial:
"SLAST's technical expertise and transparent operations exceeded our due diligence requirements. Their ability to provide mill test reports with traceable batch numbers was decisive." - [Client's Procurement Director]


Included Technical Specifications:

  • Dimensions: 915×915×5mm to 1000×1000×12mm

  • Electrical conductivity: 101% IACS

  • Tensile strength: 220-260 N/mm²