Client Background:
A multinational electronics manufacturer seeking reliable electrolytic copper suppliers for PCB component production. Annual demand: 15,000 metric tons.
Visit Objectives:
Demonstrate production capabilities and quality control
Establish trust through transparent operations
Negotiate long-term supply agreements
Factory Tour Script:
1. Welcome Briefing (Conference Room)
"Welcome to Copper Works. As a Tier-1 supplier with ISO 9001:2015 certification, we specialize in 99.99% electrolytic copper cathodes. Today's tour will cover our complete production chain from raw materials to finished products."
2. Smelting Workshop
Demonstration:
Point to flash smelting furnace: "Operating at 1250°C with oxygen enrichment technology reduces energy consumption by 18% versus traditional methods"
Highlight: "SO₂ capture rate exceeds 99.2%, meeting EU environmental standards"
3. Electrolytic Refining Area
Technical Explanation:
"Our 856 electrolytic cells maintain 310A/m² current density producing LME Grade A copper"
Show cathode samples: "Surface irregularities < 0.5mm per 100cm²"
5. Quality Control Lab
Interactive Session:
Demonstrate ICP-OES testing: "This unit detects impurities at 0.0001% level"
Present recent assay reports: "Consistent Cu+Ag ≥ 99.9935% over past 12 months"
6. Loading Dock & Logistics
Logistics Capabilities:
"Our bonded warehouse maintains 3,000MT buffer stock"
"Standard 20ft container loads 25MT with moisture-proof packaging"
Key Differentiators Emphasized:
"Dual-source raw material procurement ensures supply chain stability"
"Automated thickness monitoring (±0.05mm tolerance)"
"Direct port access enables 14-day delivery to Rotterdam"
Post-Tour Negotiation Highlights:
Addressed client's concern about quarterly price fluctuations by proposing LME-linked pricing with 3% cap
Agreed to trial shipment with third-party SGS inspection
Discussed VMI program to reduce client inventory costs
Outcome:
Signed 2-year contract for 8,000MT/year with 15% premium for thickness customization (0.5mm-3mm range).
Client Testimonial:
"SLAST's technical expertise and transparent operations exceeded our due diligence requirements. Their ability to provide mill test reports with traceable batch numbers was decisive." - [Client's Procurement Director]
Included Technical Specifications:
Dimensions: 915×915×5mm to 1000×1000×12mm
Electrical conductivity: 101% IACS
Tensile strength: 220-260 N/mm²